How to upload files using Cyberduck with FTPS and SFTP

Cyberduck (external link opens in a new window) is a popular commercial FTP/SFTP client for Windows and Mac OSX.

The screenshots in this guide are from the Windows version, but the Mac version is essentially identical.

  1. Setting up Cyberduck to connect to your account
    From CyberDuck's toolbar, click on the Open Connection button to enter the new connection details.
    If you want to connect using FTPS (FTP via explicit SSL/TLS) then go to Step 2.
    FTPS allows you to connect using the cPanel username and also using the additional FTP usernames you can setup in cPanel's FTP Accounts icon.
    If you want to connect using SFTP (Secure-FTP achieved via the SSH system) then go to Step 3.
    SFTP will only allow you to connect using the cPanel username and password, and will give the FTP user access to the entire cPanel account - this is ideal for the account owner.
  2. Connection settings using FTPS, also known as FTP-SSL (Explicit AUTH TLS)
    Connection Type drop-down: FTP-SSL (Explicit AUTH TLS)
    Server: Enter your home server name here (it may differ from the example shown) - if this is entered wrongly, then you Cyberduck will have trouble connecting.
    Port: Leave default (21)
    Username & Password: Enter your cPanel username and password, or the FTP account username and password you created using the cPanel FTP Accounts page.
    Save Password (PC)/Add to Keychain (Mac): Tick this box if you want Cyberduck to remember your password for this connection.
    Path: You can enter the path you wish Cyberduck to open here. e.g. / or /public_html/
    Connect Mode: Passive (PASV)
    Encoding: Leave default (UTF-8)
    Click Connect to start the FTP session
  3. Connection settings using SFTP, also known as Secure-FTP or SSH-FTP
    Connection Type drop-down: SFTP (SSH File Transfer Protocol)
    Server: Enter your home server name here (it may differ from the example shown), or your domain name, or the server's IP address
    Port: 722
    Username & Password: Enter your cPanel username and password
    Save Password (PC)/Add to Keychain (Mac): Tick this box if you want Cyberduck to remember these settings
    Path: You can enter the path you wish Cyberduck to open here starting with the tilde character ~ which is a shortcut for your home directory. e.g. ~/ or ~/public_html/
    Click Connect to start the FTP session


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