How can I find my home server name?

Every Krystal cPanel account lives on a Home Server.

The Home Server name is useful as it provides another way to connect to your hosting services other than your own domain name. You can find your Home Server name in your "Welcome to your new cPanel account" email (also called your Welcome Email) that you should have received when you took up your hosting plan.

If you don't have that any longer, don't panic, it's very easy to find out what it is.

How to determine your Home Server name

Open a web browser, and go to the following URL: http://yourdomainname/cpanel - using your own domain name instead e.g.if your domain name is krystaldemo.co.uk, you would visit http://krystaldemo.co.uk/cpanel

When opening the address, your browser will be redirected to the server's secure login URL. The example image shows what you would see if your cPanel account's Home Server was apollo.krystal.co.uk (the bit between the two forward slashes, and the colon).

Your Home Server is the internet name given to the server where your hosting account resides.

What can I use the Home Server name for?

You can always use the Home Server name to gain access to your services. This is especially useful if there is a problem with your domain name.

Webmail - http://homeservername/webmail

cPanel - http://homeservername/cpanel

email - if for some reason you can't use mail.{your-domain.co.uk} you can connect your email client to your home server name

How to find out your home server's IP address

We have a separate guide that's shows how to use PING to establish the IP address of your home server.


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