How do I enable and disable SSH (Secure SHell) access?
We do allow limited command line shell access via a caged environment. The SSH port for our servers is 722.
Please note our Amethyst plan does not include SSH access - all other cloud and business plans do allow you to enable/disable SSH yourself.
For reseller users you simply need to login to your Krystal Client Area and raise a ticket, and we can enable SSH for you!
- For cloud or business users you can enable SSH via your Krystal Client Area by logging in, then selecting the My Services options.
- Next select click Manage on the account for which you wish to enable SSH.
- Then click Enable SSH in the right hand menu.
- You'll see a success banner confirming SSH has been enabled. The menu option now also changes to Disable SSH.
You do not need full shell access in order to use SFTP. SFTP is available to everyone by default.
Re-visit My Services > Select a package > Manage and click Disable SSH - as seen in Step 4 above.